Privacy Policy
Thus, browsing the samaya-equipment.com site implies acceptance of this Privacy Policy.
Article 1 - Data controller
The person responsible for processing your personal data is the simplified joint-stock company SAMAYA with a capital of 151,220 euros, registered in the Trade and Companies Register of Annecy under number 843 620 170 and having its registered office at 5 Avenue du Pré de Challes, 74940 Annecy.
For all requests or questions related to your confidentiality and the processing of your personal data, you can contact us at any time at the following email address contact@samaya-equipment.com .
Article 2 - Data processed and purpose of processing
Your Personal Data is collected when you fill in the dedicated forms on the Site, when you place an order on the Site, during your exchanges with customer service and more generally when you browse our Site.
More specifically, this concerns:
- The information collected when creating your account on the Site such as your surname, first name, e-mail address, password, your contact preferences regarding subscription to our newsletter, your telephone number and date of birth.
- The information necessary for the management and follow-up of your orders such as your credit card data for the completion of the transaction, your order history (for example purchase amount, references of the products ordered), your written or telephone exchanges with our customer service;
- The information collected during your browsing on the Site such as the history of your browsing (for example the date, the time of the connection and/or browsing, the pages visited), the type of terminal and browser, your location , browser language, service provider, IP address.
- The information needed to send Newsletters. At any time, it is possible to unsubscribe from newsletters by clicking on the “unsubscribe” link located at the bottom of the page of each Newsletter.
We use your Personal Data for several reasons, starting with the satisfaction of our customers. As such, we collect the majority of your Data in the context of your purchases in order to ensure the delivery of your orders and to support you in your procedures.
On the other hand, we are likely to collect your Data when you give us your consent to optimize your experience with SAMAYA.
Finally, other Data is collected in the legitimate interest of the company SAMAYA, for example to allow you access to the Site and its use.
Legal basis |
Purposes of processing |
Act of purchase |
Ensure the delivery of your orders Ensure the quality of customer service Manage requests related to the exercise of your rights in terms of personal data |
Consent |
Receive our newsletters and personalized offers Enjoy a personalized browsing experience based on your purchase history and your browsing on the Site Take advantage of our personalized advertising offers on third-party media |
Legitimate interest |
Access to the Site and its use Analyze and improve the quality and performance of services Preserve our rights Manage transactions and fight against fraud Carry out statistics, studies and analyzes in order to improve knowledge of our customers |
Article 3 - Recipients of personal data
Your Data is mainly intended for use by our internal services. They are sometimes likely to be communicated to external recipients selected by us, in order to optimize the operation of our sites, to carry out marketing, commercial studies or advertising services and to ensure the reliability of transactions, payments, logistics (storage, preparation and delivery of your products) or our customer service.
Your Data may also be transferred to third parties, subject to your prior consent, for processing in accordance with the purposes for which your Data was collected or in cases where we are required to do so by law, within the framework of a procedure judicial, or if it is an imperative request from a public authority or if we are involved in a merger, acquisition, sale of assets.
Article 4 - Duration of retention of personal data
We keep your personal data only for the time necessary for the purpose of the processing.
For example, the data that is collected during an order is kept until the conclusion of all the administrative formalities and is then archived. For commercial prospecting operations, your data is kept until the withdrawal of your consent or 3 years from your last contact with SAMAYA. Finally, the data collected when subscribing to the newsletter will be kept until unsubscription.
Article 5 - Rights of the user concerning his personal data
In accordance with the applicable regulations on personal data, you have and can exercise the following rights with us:
- Right of access: you have the right to access the Personal Data that we process;
- Right of rectification: you have the right to ask us to rectify your Data if they are inaccurate or incomplete;
- Right to erasure: you have the right to ask us to erase your Data (subject to the terms set out in Article 8 below);
- Right to object: you have the right to request that you no longer receive communications from us using our online forms or our links at the bottom of our emails.
- Right to portability: you have the right to request the portability of your Data, if the conditions for exercising this right are met;
- Right to information: you have the right to obtain information on how we process your Data.
In order to exercise your right you can send us an e-mail to the address contact@samaya-equipment.com
In the event of a change in the methods of processing your Data, we will update our Privacy Policy, of which you will be informed.
Finally, we inform you that in the event of a complaint relating to the protection of your Personal Data, you can also contact the French supervisory authority, the Commission Nationale de l'Informatique et des Libertés whose website is accessible at the address following: https://www.cnil.fr/